Aged Care - Quality Standards

Nursing homes and hostels must satisfy a set of Accreditation Standards in order to receive government funding. The standards relate to matters such as health, personal care, lifestyle, safety and quality of buildings and surroundings, and management and organizational development. Once accredited, hostels and nursing homes are regularly monitored to ensure continued compliance.

The Aged Care Standards and Accreditation Agency manages the accreditation process, assists nursing homes and hostels to improve the quality of care and services, and refers transgressors to the Department of Health and Ageing for corrective action.

You can find further information about accreditation on the Aged Care Australia website, which is operated by the Department of Health and Ageing, or go directly to the Aged Care Standards and Accreditation Agency website.

You can also contact the Aged Care Standards and Accreditation Agency on 1800 288 025.

Next Page - Advocacy and Complaint Resolution>>